Privacy Policy

Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.cerecalm.com (the “Site”).

Personal Information We Collect

Device Information
When you visit the Site, we automatically collect certain data about your device—such as your web-browser type, IP address, time zone, and cookies installed on your device. As you browse, we also gather information about the pages or products you view, the websites or search terms that referred you to the Site, and details about how you interact with the Site.

We collect Device Information using:

• “Cookies” – small data files placed on your device (learn more or disable cookies at http://www.allaboutcookies.org).

• “Log files” – records of actions on the Site that capture IP address, browser type, ISP, referring/exit pages, and timestamps.

• “Web beacons,” “tags,” and “pixels” – electronic files that record browsing information.

Order Information
When you make—or attempt to make—a purchase, we collect your name, billing and shipping addresses, payment details, email address, and phone number.

In this Privacy Policy, “Personal Information” includes both Device Information and Order Information.

How We Use Your Personal Information

• Order Information helps us process purchases (including payment processing, shipping, and order confirmations), communicate with you, screen for risk or fraud, and—if you’ve opted in—provide product or service updates and promotions.

• Device Information helps us screen for risk/fraud (notably via IP address) and improve and optimize our Site (for example, by generating analytics and evaluating marketing campaigns).

Sharing Your Personal Information

We share Personal Information with third parties that help us operate our business, as described above—for example:

• Shopify powers our online store (see how Shopify uses your information: https://www.shopify.com/legal/privacy).

• Google Analytics helps us understand Site usage (see Google’s privacy practices: https://www.google.com/intl/en/policies/privacy/). Opt-out here: https://tools.google.com/dlpage/gaoptout.

We may also share Personal Information to comply with laws and regulations, respond to lawful requests (subpoenas, search warrants), or protect our rights.

Behavioural Advertising

We use Personal Information to deliver targeted ads or marketing communications that may interest you. Learn more about targeted advertising at the Network Advertising Initiative: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Opt out via:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also visit the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/.

Do Not Track

Our Site’s data-collection practices do not change in response to Do Not Track signals.

Your Rights

If you are a European resident, you may request access to, correction of, or deletion of your Personal Information. To exercise these rights, contact us using the details below.

We process your information to fulfill contracts with you (e.g., an order) or pursue the legitimate business interests outlined above. Your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

We retain Order Information for our records unless and until you ask us to delete it.

Changes

We may update this Privacy Policy periodically to reflect changes in practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please email our privacy officer at support@cerecalm.com.